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Customer Service Executives / Sales and Marketing Executives Job Vacancies

JUMIA-_FORD

Rethink Nigeria Limited Customer Service Executives will

  • Managing/develop relationships with existing and new clients

Sales and Marketing Executives will

  • Accomplish business development activities by researching and developing marketing opportunities and plans; implementing sales plans.

    Customer Service Responsibilities:
  • Managing/developing relationships with existing and new clients.
  • Meet clients’ needs by ensuring satisfaction, resulting in profits for the organization.
  • Design, develop and deliver presentations and proposals on behalf of the company.
  • Be a major participant in driving the organization’s Vision and Mission.
  • Contribute to the development and driving of business development initiatives.

Sales and Marketing Responsibilities:

  • Achieve marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
  • Meet marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Determine annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
  • Accomplish marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
  • Identify marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
  • Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
  • Sustain rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

Qualifications/Requirements:

  • Minimum of ND, HND, B.Sc Msc in any field
  • 1-3 years cognate experience
  • Able to establish and cultivate relationships with our company’s clients
  • Excellent business awareness skills
  • Ability to understand implications of business decision
  • Well-organized
  • Respond well to customer queries
  • Strong client management skills
  • Display orientation to profitability and able to align work with strategic goals
  • Excellent verbal and written communications skills
  • Ability to speak clearly and persuasively in positive/negative situations
  • Listen and get clarification
  • Presentation and proposal development skills
  • Ability to deliver presentations in front of varying audiences if needed
  • Ability to work under less or no supervision.

Skills:

Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management, Sales Planning, Competitive Analysis, Understanding the Customer, Product Development, Client Relationships, Creative Services.

Method for application:

Forward a detailed CV to [email protected]

Application deadline: October.

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