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Senior Clinical Services Officer (QA) at the Centre for Integrated Health Programs (CIHP)

The Centre for Integrated Health Programs (CIHP) is a leading indigenous non-governmental organization established to promote better health outcomes for all Nigerians through creation of strong and sustainable health systems. The organization evolved from Columbia University’s International Center for AIDS Care and Treatment Programs (ICAP) in 2011 and has continued to support family-focused, comprehensive high-quality, HIV/AIDS care and treatment activities in Nigeria.

We are recruiting to fill the position below:

Job Title: Senior Clinical Services Officer (QA)

Code: CQIM-10
Location: Abuja
Unit: Quality & Innovations Management/Health Systems

Job Description

  • Provide quality assurance/ improvement focused technical assistance and serve as subject matter expertise with regard to process improvement initiatives across ART/ TB, PMTCT, care and support, prevention & community services.
  • Provide training and orientation to health facility teams on QA and QI methodologies.
  • Provide onsite technical assistance to the state and facility QI teams.
  • Develop appropriate sampling procedures and methodologies for reviewing and reporting quality assessments.
  • Plan and conduct periodic program quality compliance audit at service delivery points to identify non-compliance in adherence to SOPs and guidelines.
  • Collate all QA activities and work collaboratively with the multidisciplinary teams to address program gaps.
  • Provide periodic updates to the Program Manager QA.
  • Ensure comprehensive data analysis to identify areas for improvement across thematic areas, health facility systems and program units.
  • Facilitate the integration of HIV interventions with other services like RH/ MNCH, Family Planning, Malaria, Tuberculosis.
  • Supervise the central Clinical Quality Assurance Officers.
  • Develop metrics and other relevant reports on QA management for all issues related to the outcome of QA audits.

Qualifications, Knowledge, Skills & Ability

  • Advanced Degree in Nursing/ Midwifery, Medicine, Public Health or related field.
  • At least 5 years’ clinical experience in HIV/AIDS care and antiretroviral treatment.
  • Robust clinical experience in HIV/AIDS care and antiretroviral treatment.
  • Excellent grasp of clinical issues and current literature in Adult/ Pediatric HIV management, TB, OVC, Prevention and PMTCT services.
  • Demonstrated leadership and managerial skills.
  • Ability to work independently with strong problem-solving skills including the ability to foresee problems and initiate appropriate action.
  • Knowledge of tools, concepts and methodologies of QA and QI.

Candidates are expected to possess:

  • Excellent personal communication skills, in written and verbal English, with high impact influencing and persuasive skills and able to represent the organization to donors and partners
  • Good experience of using Ms. Word, Excel or applicable software related to position
  • Commitment to and understanding of organization’s vision, values and principles including rights-based/gender approaches would be expected.

Application Closing Date
20th September, 2017.

Method of Application
Interested and qualified candidates should send their CV’s and a suitability statement of not more than 200 words as a Microsoft Word attachment to: 2017projectrecruitment@gmail.com The subject of the email should be the JOB CODE and the applicant’s FULL NAME e.g.  MSS-02 – John Bull.

Note: Only short listed candidates will be contacted.

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